Customer Service Coordinator
We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their team in Bristol on a 6-month fixed term contract.
As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.
You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.
The package:
- Competitive basic salary and annual bonus
- Generous annual leave plus bank holidays
- 2 volunteering days per annum
- Private medical insurance, with employee paid cover
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal including discounts
About you:
- Previous experience working in customer service.
- Good understanding of Microsoft Office, Excel, Outlook
- Ability to handle complaints in a calm manner
- Strong administrative skills
- Good planning and organisation skills
- Excellent communications skills
- Team player
- Consultant : Sarah Boyle
- Email : sarah@itstechnicalrecruitment.co.uk
The ITS Group is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We welcome all applicants and are committed to an inclusive environment for all.