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Customer Care Administrator

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Customer Service Administrator – FTC 12 Months

Based: Tewkesbury, Gloucestershire

Do you enjoy the buzz of the Construction Industry? Are you looking to work for a leading Construction Company based in Gloucestershire? Wanting to work for a company where you are going to feel valued and be a part of a larger family? With a great future within a growing business.

Responsibilities:

  • Management of data within CRM system and monitoring the journey of our Customers
  • Managing and dealing with incoming emails and re-directing when necessary
  • Pursuing contractors for progress updates through to satisfactory completion of work orders
  • Liaising with Finance & Commercial team in processing purchase orders and contract charges
  • Processing customer service timesheets
  • Update latest cost estimates on a monthly basis
  • Issue standard key stage post completion communications to customers

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